Retentics Blog

Team Retentics attended the Shoptalk 2024 conference in Las Vegas last March! we’ll summarize the most talked-about trends at Shoptalk 2024 and the activities at the Retentics booth.

We're excited to share the news of welcoming Professor Hyun-Soo Ahn from Michigan Ross.

As e-commerce competition intensifies, brands struggle with churn risk of customer issues. Let's delve into strategies tailored for churned customers.

Let's explore 5 strategics to boost repeat customers for e-commerce brands. By enhancing customer relationships and experiences, it presents valuable insights that can aid in company growth and brand value elevation.

Many e-commerce brands have used broad marketing campaigns, ignoring individual preferences. In today's digital age, treating customers as individuals and making them feel valued is becoming increasingly important for gaining a competitive edge.

Let's dive into the importance of customer retention in e-commerce, its directly impact on repeat purchases. The important thing is each brand should find the most suitable strategy for their brand.

In this Use case, learn how feminine care e-commerce brand send hyper-personalized email by Klaviyo and see the conversion results of their email campaigns.

Customer segmentation is a crucial marketing strategy that divides a customer base into distinct groups based on similar characteristics. This article explores the concept and practical benefits of customer segmentation for businesses.

Customer retention is one of the core objectives of every business. However, to achieve this, it is essential to maintain a strong relationship with customers and engage them with strategic methods that spark their interest.

One of the most potent strategies to build better relationship with customers is through data-driven personalization. It allows companies to create a more personalized and immersive experience for the user, fostering stronger engagement, and ultimately, driving more conversions and loyalty.

Many businesses are optimizing all these elements and using them as marketing strategies, especially in E-commerce. So how can we conduct efficient marketing in such a complex and competitive market?!

If you are not a tech person, it is hard to understand how Machine Learning (ML) and Artificial Intelligence (AI) play into CRM marketing. In this article, let's dive into!

Email marketing can form a powerful strategy for small businesses. This article will guide you how to maximize email promotion with 8 of email marketing tools.

The e-commerce customer journey is a process involving stages from awareness to loyalty. Creating a journey map helps businesses understand customer interactions and improve their experience.

Most e-commerce businesses send personalized marketing emails to their customers by addressing specific situations anyone can do! The important thing is need to know right item with right time.

Customer retention is a key issues on every e-commerce business. Let's talk about why customer retention is so advantageous and best approaches for customer retention!

Don't lose your customers to competitors. It will help you do most effective email marketing strategies!

"Data Analysis Workbook" created by Retentics allows you to start analyzing your brand's data!

Fridays Lab, operating the Customer Retention Solution Retentics has raised $900,000 in Pre-A Bridge funding from Silicon Valley based investment.

From the last LTV post, we explained how to analyze CLV(Customer Lifetime Value) and how to estimate CAC(Customer Acquisition Cost) based on cohort.

You might wonder, "Why is the customer journey important?" The customer journey is crucial because it serves as a footprint of your brand loyalty!

Dividing our customers into uniform rules and a limited number of criteria won’t help identifying customers and making effective strategies.

What would our customers who bought product A would buy next? What products draw loyal customers and what do they buy afterward? This is why we need to analyze the item journey.

Let us know all about Anomaly Detection. How can it be utilized?

Is it important to design the User Experiences in B2B SaaS? Let's find the UX design in Retentics

We are talking about the efficient message using Retentics’s recommendation system which leads customers to make a purchase.

It’s time to improve the retention rate. If you don't take any real action with this information, it becomes meaningless.

It is about What LTV is, Why you have to check it and How to calculate and Check it.

“What is the retention rate of this month?” and "What about the retention of the customers acquired that period? ” Both look like similar questions about retention, but they need to be answered in different ways.

After 10 months of establishing the company, we have been running faster and harder. We achieve our milestones such as Pre-A round invest and Flip to U.S. corporation!

Fridays Lab, operating the Customer Retention Solution Retentics, has raised $1.16 million in Pre-A round from Silicon Valley based investment.

Why is retention important? The answer can be found from two perspectives: cost efficiency and continued growth in services.

This is about the All hands meeting, a culture that best shows how the members of Retentics are working!