Analysis to execution just with transactional data

You can start analysis without installing an SDK with monthly subscription, Retentics can be your growth marketing team

Just a day to make customers return. Retentics product banner.

All the data-driven technologies for increasing loyal customers

Segmentation
Cohort Analysis
Retention
Cross-Selling
Item Journey
Recommendation
Report

SegmentationOur AI model groups customers with similar characteristics, such as 'loyal,' 'churned,' 'new,' 'occasional,' or etc. Add additional information such as age or gender, and gain insight into the personas of your loyal customers.

Segmentation

Cohort Analysis

Cohort AnalysisCheck the LTV and retention rate of each customer cohort. Design effective marketing campaigns by analyzing the difference between loyal and non-loyal customers. Strategically encourage customers to make more frequent and higher-value customers

Retention

RetentionYou can track 'retained', 'new', and 'churned' customers by time span, location, channel, and first purchased item. This information can be used to specify your customers

Cross-Selling

Cross-SellingBy analyzing purchased items, you can find out which items have high correlations to each other. This helps you to create repurchasing plans for those popular combinations.

Item Journey

Item JourneyWhat items attract customers and what do they buy afterwards? What items make customers churn? Find out loyal customer's item journey along with purchase frequency and design the optimal item journey.

Recommendation

RecommendationRetentics’s AI-based recommendation system make personalized marketing possible. Approach customers with customized messages and recommended items.

Report

ReportOur AI model detects anomalies and notifies those you should know about.

Simple, fast but the most accurate analytics platform

You can start using Retentics with just transactional data in CSV format.

It takes only one day to implement.

From analysis to execution, apply the most accurate methodology. Our AI model classifies customers by analyzing data from the beginning. Identify the difference between loyal and non-loyal customers, and take actions.

FAQ

Introduction
Term
Usage
Pricing

Can I get a free trial?

We are preparing to offer free trials in the future. For now, you can take a demo session whenever you want. Please contact us.

Is there a limitation to the amount of data?

There is a limitation of how much data can be processed at each pricing tier. Please contact us to get an accurate estimate.

We are using Shopify. Can we use Retentics?

Yes, you can. If you are using an e-commerce platform such as Shopify, it will be much easier to download data to start Retentics.

What columns do we need in the transactional data CSV?

You should provide three CSV files, with the following columns.. - customers.csv - Customer ID / Customer's name / Sign-up date You can also put a channel column. - items.csv - Item ID / Name of Item / Category / Price - transaction.csv - Transaction ID / Customer ID / Item ID / Price / Address (Up to State Unit) / Order date You can also put up to 3 additional optional columns for other criteria you'd like to track (e.g. color, size, etc.)

How can I collect data on acquisition channels?

If you are using other services such as Google Analytics, Branch, etc, you can download that data from your existing service. If you don't use any of those services and have no existing structure to collect the acquisition channel data, don't worry! Acquisition channel data is optional for Retentics. It's good to have, but our service works fine without it.