Retentics monitors behavioral signals to trigger lifecycle-aware flows designed to turn one-time buyers into brand loyalists on autopilot
“ Lunora gave us the clarity we needed. Our finances feel organized, and decisions are made faster than ever. “
We analyze SKU-level and storewide purchase behavior to identify the distinct buyer types aka segments already inside your data and automate the creation of personalized customer journeys in Klaviyo — driving more second orders, subscribers, and compounding LTV on autopilot.
Results that speak for themselves
2.3x
Quicker expense tracking
41%
Fewer missed payments
4.9 / 5
We’ve guided 50+ businesses toward success, and we’re ready for yours.
Our Suite of features
World class automations and flows
Smarter timing
Instead of guessing when to send, we analyze how each customer actually consumes each product and trigger the right message at the right moment — automatically.
Timing based on actual consumption rate, not a generic delay
Per-variant timing logic across your bundles
Syncs timing signals directly into your Klaviyo flows
No manual branching logic or complicated if/else setups
Suppresses messages if a customer already reordered
Smarter recommendations
From category affinity to SKU-level behavior, we turn your store's purchase data into personalized recommendations that reach the right customer with the right product at the right moment.
Cross-sell and upsell logic that surfaces products they're already primed to try
Category affinity built from real purchase behavior
Personalized down to the variant level
Recs that update automatically as buying habits change
Surfaces high-repurchase SKUs that turn one-time buyers into loyal customers
Smarter offers
Not every customer needs a discount to convert. We use purchase behavior to decide who gets an offer, how big it is, and exactly when it should land.
Offer escalator that increases incentives as the campaign deadline approaches
Winback incentives timed to lapse behavior
Suppress offers for high-intent buyers who'll convert without them
Smarter segments
Let AI surface the segments worth targeting, or build your own — then put them to work in campaigns without leaving the platform.
AI-surfaced segments ready for revenue-generating campaigns
Build your own with dynamic filters, or combine both for full flexibility
Uncover high-LTV pockets of customers you didn't know existed
Segments that update automatically as customer behavior changes
DFY flows
Conditional logic flows based on customer behavior end-to-end flows in seconds, no setup needed.
Full lifecycle flows from order #1 through winback — deployed in seconds
Conditional branching that adapts to each customer's behavior automatically
Replenishment timing, offer escalation, and churn thresholds all pre-configured
Cross-sell and subscription upsell woven into the flow — not bolted on after
Flows that evolve with the customer, not a static sequence that treats everyone the same
Category-specific logic built in — Apparel, FMCG, supplements, and more
TRUSTED BY BRANDS THAT THINK BEYOND Acquisition
Brands see up 10x ROI*
"With Lunora, we finally stopped drowning in spreadsheets. Our team runs smoother and spends way less time on finance."
Ryan Walker
Managing Partner at CraftWorks Studio
benefits
